Carol Yaso So, you want to know Why i can’t access my Globe At Home app? Please be informed that starting Dec. 12, 2022, old GlobeOne and Globe At Home apps will be unavailable so make sure to download the GlobeOne app. How can I access my Globe at Home account? STEP 1: Type 192.168. 254.254 on … Read more
So, you want to know Why is my phone not connecting to mobile data? Restart your device. Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there’s a difference. If not, turn mobile data … Read more
So, you want to know Can a Globe locked phone be unlocked? Dial Globe’s main hotline at (02) 730-1288 to request the unlocking. Call Globe’s general business hotline at (02) 730-1288, where you can submit an official request for the company to unlock your phone. You can also submit a request via email to enterprisesupport@globe.com.ph. … Read more
So, you want to know Can I use smart prepaid SIM in a Pocket WiFi? Yes, the Smart Bro Rocket SIM is compatible with any SIM-enabled device as long as it’s not locked with another network. What SIM card to use in Globe Pocket WiFi? You need to replace the SIM card in your phone … Read more
So, you want to know Can I upgrade my Globe plan to platinum? Can I upgrade to ThePLATINUM Plans? If you’re an existing postpaid customer, you can request this at our Globe stores and hotline. Additional supporting documents may be requested if necessary. Your upgrade request will be subject for approval. How can I get … Read more
So, you want to know How to transfer balance from Smart to Globe? Text RECIPIENT’S NUMBER AMOUNT to 808. ( You will receive a text message that requires your confirmation. Can I transfer Smart load? Just text PASALOAD (space) mobile number of recipient (space) amount, then send to 808. The amount transferred plus the P1 … Read more
So, you want to know How can I manually load Globe home prepaid Wi-Fi? GCash. Credit or Debit card. Charge to load. How to load Globe prepaid mobile Wi-Fi? STEP 1: Dial 223 and press SEND. STEP 2: Enter the card number and press #. STEP 3: Enter PIN and press #. STEP 4: A … Read more
So, you want to know How can I speak to a Globe customer service? How can I report issues on my account to Globe customer service? You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using … Read more