For further assistance, please dial *143# or call the Globe Roaming Hotline +63277301212 (toll-free even while roaming). You can get in touch with us, too, through Twitter at @Talk2GLOBE, or send us a message. You can also find answers from other customers by going to Globe Community at community.globe.com.ph.
How do I call Globe customer service from USA?
Other Ways to Contact GLOBE If your question cannot be solved by email, call the Support Team at our toll-free number: 800-858-9947.
How do I call Globe customer service from overseas?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212.
How to activate Globe roaming in USA?
To register, text ROAM SURF 1599 to 8080 or dial *143# and choose Roaming & International. You may also register via the GlobeOne app.
Can I call Globe roaming number Related Questions
Does Globe roaming SIM expire?
A Globe Prepaid Call & Text card cannot be used with regular SIM cards acquired under Globe Telecom’s regular postpaid subscriptions. Your Globe Prepaid SIM card will expire within two (2) months from first use and any remaining/unconsumed balance will be forfeited.
What to do when Globe roaming stops working?
Try to restart your mobile phone by turning it off and on. 2. Try to switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. 3. Make sure airplane mode is turned off.
How do I call the Philippines from the USA using a Globe?
There is no special prefix needed! Just dial <00>
Is Globe SIM automatic roaming?
Is Globe roaming automatic? With Globe prepaid roaming plans, you can gain connection automatically upon arrival abroad. As mentioned, just make sure to turn on your mobile data and activate roaming in your phone’s settings.
How much is the maintaining balance for Globe roaming?
You also need to have at least Php100 on your daily balance in order for the service to continue working. Request for roaming activation may be done between 7 days before date of departure to at least 1 hour before departure. Maximum length for activation is 180 days.
How to activate Globe prepaid roaming when already abroad?
And here’s the reply: No need to register your number because prepaid roaming activation is now automatic! All you have to do is turn on your phone upon arrival abroad to receive a roaming signal.
Does Globe have chat support?
Messenger Getting solutions to your concerns is one chat away‚ÄîGlobe chat support is now on Messenger! Receive instant and direct responses 24/7 from digitally savvy and intelligent chatbots that serve as Globe’s customer service chat.
Can I use my Philippine SIM card in another country?
The Filipino Prepaid SIM Card is the most convenient and economical solution for staying in touch. Chat to your friends and family back home by easily connecting to a local Smart Gold or Globe Telecom network. Your SIM can also be used in over 210 countries across 340 networks.
How can I activate my roaming outside in the Philippines?
Text ROAM ON to 333 before you travel. When back in the Philippines, text ROAM OFF to 333 to subscribe to local offers.
How do I activate my roaming number abroad?
Just text ROAM ON (country name) to 333 before your departure to activate the prepaid voice roaming.
How do I turn on international roaming when traveling internationally?
Tap “Settings.” Click “Connections.” Select “Mobile networks.” Switch on “Data roaming.”
How do I reactivate my SIM card?
Once a SIM card has been deactivated, it’s not possible to reactivate it. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. It is therefore impossible to keep the phone number associated with a deactivated SIM.
How can I recover my Globe SIM number?
Send us a message through our official Globe Telecom FB page at @facebook.com/globeph and select Report Lost Phone/SIM. Call 0277301000 and select Report Lost Phone/SIM.
How do I know if my roaming is activated?
Activate or deactivate data roaming Please note: If the Data Roaming switch is greyed out, check that Mobile data is activated. Go to Settings > Connections > Data usage > Mobile data. You will now be able to use mobile internet when abroad.
Why is my cellular roaming not working?
Try to establish a connection with the different local networks manually through your device settings. One network may provide a more stable connection than another. Check whether the option ‘data roaming’ is enabled in your device settings. This will usually be available in the ‘Mobile networks’ menu.
Can I call Philippine number in US?
To call the Philippines from the U.S., just follow these simple dialing directions: First dial 011 – the U.S. exit code. Next dial 63 – the Philippines country code. Then the area code – 1-4 digits.