You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.
How do I contact PLDT using cellphone?
Ramon Cojuangco Building, Makati Ave. corner Ayala Ave., Legaspi Village, Makati City, Metro Manila, Philippines 1200. For customers: 171. or +63 (2) 8 8888 171. For investors: +63 (2) 8816-8024‚Äã For media: +63 (2) 8816-8684. +63 (2) 8840-1864‚Äã media@pldt.com.ph.
How do I talk to PLDT customer service?
If you have issues with your internet/landline connection or would like to follow up an existing service request, you may reach out to our official Customer Care channels found at www.pldthome.com/contact.
Is PLDT hotline 171 free?
Please call our 171 hotline using any PLDT Landline, SMART, TNT and SUN Cellular network (free of charge). Dial 02-88888171 for other carrier/network (standard charges apply).
How can I call PLDT customer to Globe Related Questions
Is PLDT and Globe the same?
The owners of Globe include foreign company Singapore Telecom (SingTel) and Ayala Corporation, with Jaime Zobel de Ayala as the company’s chairman. Smart, meanwhile, is wholly owned by Manuel V. Pangilinan’s Philippine Long Distance Telecommunication (PLDT) Company.
Does Globe can call landline?
What is Globe Home Phone/Super Home Phone? Globe Home Phone/Super Home Phone are wireless landline innovations from Globe that offer FREE unmetered calls to landlines and cellphones!
How can I contact PLDT without landline?
Call using Smart or TNT You can reach us 24/7 by dialing *177 using your Smart or TNT mobile numbers for issues and concerns.
What to do if PLDT telephone is not working?
Check if the telephone line cord (RJ11) is connected directly and properly to the Base unit. Check if the Base unit has power. Check the Ring Volume Setting. Check for Dial Tone. Check if you have a good connection with the Base unit.
How do I call PLDT for reconnection?
Request PLDT Reconnection through Hotline Number (171) To request a PLDT reconnection, you can dial their hotline number 171. However, it is only available for Smart, Talk n’ Text, Sun Cellular, or PLDT phone subscriber. Calling from other networks is not currently possible.
Is there a chat support for PLDT?
Need to speak with us? Chat with Us! Need to report a service issue, request for reconnection and do aftersales transactions? Use our PLDT Home FB Messenger for quick and easy assistance.
How do I connect to PLDT?
Turn on the Wi-Fi of your device/gadget. From the available networks, select the correct network name of your modem and enter password. If successful, signal strength will be shown at the upper portion of your device and you are ready to surf the net!
Does PLDT have telephone?
PLDT Landline Plus (PLP) is an instant and portable wireless landline service that allows you to bring and make unlimited landline calling anywhere in your local area. With this service, you can apply for a telephone line without hassle of installation or set up. No wait and no wires!
What is PLDT provincial hotline?
If you have any questions regarding your calls or text messages, call our customer service hotline at 171.
How do I know if my landline is Globe or PLDT?
With this, all Globe landlines will have a number 7 prefix. Example: From 730-1234 to 7730-1234. While PLDT lines will have a number 8 prefix. Example: From 851-62 29 to 8851-6229.
What is smart PLDT hotline?
The 8888 Citizens’ Complaint Center operates 24 hours, every day of the week to immediately respond to the concerns of Filipinos.
Does Globe connect to PLDT?
With the peering arrangement, PLDT and Globe will now allow direct local exchange of traffic between PLDT’s Philippine Internet Exchange (PhIX) and Globe Internet Exchange (GIX) that is destined to each other’s own broadband and mobile customers.
Is PLDT 8 or Globe?
NTC assigned a PTE (Public Telephone Entity) identified per telecommunication operator. Number 8 is assigned to PLDT.
What is PLDT Globe?
It is one of the country’s major telecommunications providers, along with Globe Telecom and startup Dito Telecommunity. Founded in 1928, it is the oldest and largest telecommunications company in the Philippines, in terms of assets and revenues. PLDT, Inc.
How do I call a Globe landline from abroad?
Just dial <00>
Can I call landline through mobile phone?
How to call a landline phone using your mobile phone. First off, you cannot directly dial a 7-digit or 8-digit landline number from your mobile phone. To do this, you have to add the area code before the landline number on your dialer.