You may (1) visit any Globe Store and line up for SIM upgrade, or (2) set an appointment AT your nearest Globe store via https://glbe.co/queue BEFORE your store visit. REMEMBER: Customers with appointments will be PRIORITIZED versus walk-ins; we encourage you to set an appointment for your convenience!
How do I get a new SIM card with the same number?
This is called porting your mobile number. To keep your mobile number and transfer it to another network, you need to request what’s called a Porting Authorisation Code (PAC) from your old provider and then give the code to your new provider so they can schedule the switch.
Can you replace a prepaid SIM card?
Yes. Replacing your SIM, you can keep your same number. Just request that when getting the replacement SIM and have them activate it with your number or send it to you unactivated and then call Customer Care to have it activated with the number on the phone that is lost.
Does Globe prepaid SIM expire?
Your Globe Prepaid SIM card will expire within two (2) months from first use and any remaining/unconsumed balance will be forfeited.
How can I change my Globe prepaid SIM Related Questions
Can I get a new SIM card with the same number in Globe?
Do I retain my mobile number when I change my SIM? Yes, you will still have the same number. This applies to both Globe Prepaid and Postpaid. Great!
How do I know if my Globe SIM is expired?
The easiest way to check the status of your prepaid sim card is by inserting your SIM to any mobile phones and if your prepaid SIM can still received signals or received a text message, your prepaid sim card should still valid.
Can I change my SIM card without changing my number?
MNP, or Mobile Number Portability, allows users to switch telecom operators without changing their existing phone numbers. It is important to note that a network switch from one operator to another operator has no effect on network reliability.
Can I keep my old phone number with a new SIM card?
If you want to move to a SIM only deal on another network, you can still keep your mobile number. The same process applies whatever kind of plan you choose, from SIM only to pay monthly.
How long does it take to get a replacement SIM?
SIM replacements can take 2-5 working days.
What happens if I lose my prepaid SIM card?
The First Step to Take if Your SIM Card Disappears If your SIM card becomes lost or stolen, call your phone company immediately, or visit their nearest outlet. They will need to cancel your SIM card at once so it can’t be used for malicious purposes.
How much does it cost to get your SIM card replaced?
most of the time with existing account a sim is free to fix a technical issue but that is through the mail or at company owned store. SIM cards can be purchased for very little on eBay and if having to pay full cost usually the charge is $5.
Can a SIM be replaced?
Yes. Your phone’s SIM card (or eSIM profile) is associated with a carrier, plan and billing account. Even if your device is compatible with another carrier, you’ll need a new SIM that connects to their network.
Why my Globe SIM card is not working?
Insert a different Globe SIM card to your own phone and check if it will get signal. If the other Globe SIM gets a signal, your SIM card may be defective and may be subject for replacement. If found defective, you can go to the nearest Store to replace your SIM. Don’t worry, your number will be retained.
Can I reactivate my SIM card?
Once a SIM card has been deactivated, it’s not possible to reactivate it. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. It is therefore impossible to keep the phone number associated with a deactivated SIM.
How to activate Globe SIM abroad?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212. This is also toll-free both here and abroad. Toll-free numbers and collect calls only apply when using a local number or landline.
How to buy Globe SIM card online?
STEP 1: Download the app on the App Store or Google Play Store. STEP 2: Select Shop and go to Globe Prepaid. STEP 3: Choose an account and your favorite Go promo. STEP 4: Tap Subscribe and proceed with the payment process.
How do I replace my lost SIM card?
You may visit your nearest Smart Store and just bring 1 Valid ID as Proof of Identification. ID should show your Name, Picture, ID number, Signature and Issuing Entity. SIM replacement cost is free.
How do I get my expired SIM to work?
5.1 1) Call 1507 for Tele verification Process (Expired SIM) 5.2 2) Recharge with monthly Calls Data plan (Porting+MNP) 5.3 3) Call 1800-180-1503 for SIM status (Deactivated SIM)
What happens if SIM validity is expired?
This means, you will not be able to make or receive calls, including calls to emergency numbers. If your SIM expires, any remaining credit on the account will be lost and is not refundable.
What happens if SIM is not used for 3 months?
If a local SIM card is not used for a long time, it is blocked (suspended). For example, a local SIM card will be suspended if there is no top-up or call/SMS/data activity recorded for several months or a year.