Send us a message through our official Globe Telecom FB page at @facebook.com/globeph and select Report Lost Phone/SIM. Call 0277301000 and select Report Lost Phone/SIM.
How can I reactivate my old Globe SIM card?
Terminated Globe Prepaid SIM cards will not be reactivated and mobile phone numbers assigned to such cards cannot be reacquired. You must purchase a new Globe Prepaid SIM Pack to avail of the Prepaid Service. Globe Prepaid SIM Cards and or Globe Prepaid Call & Text cards are not redeemable nor refundable for cash.
How can I get my SIM card number back?
Go into Settings. Scroll down and tap General. Tap About. Scroll down to ICCID. This will start with “89” followed by your SIM card number.
Can I get a new Globe SIM with the same number?
If you received a message, just go to your nearest Globe Store to get a SIM replacement. Switching to an LTE SIM is FREE of charge and is very easy. You can also retain your old number when you switch to an LTE SIM card.
How can I get my lost Globe SIM number Related Questions
Can you reactivate a deactivated SIM card?
Is it possible to reactivate my SIM? Once a SIM card has been deactivated, it’s not possible to reactivate it. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. It is therefore impossible to keep the phone number associated with a deactivated SIM.
Why is my Globe SIM deactivated?
Under its filtering protocol, Globe deactivates SIMs within its network once detected to have been involved in fraud. Meanwhile, SIMs outside of the Globe network are blacklisted to prevent them from sending to Globe.
Can we reactivate expired SIM card?
if the life cycle of your SIM card has expired completely, you cannot recharge it again and in that case you need to buy a new prepaid package.
Can SIM card information be recovered?
SIM cards may store contacts, messages, and a few other bits of information. These are recoverable from a SIM card. But some phones bypass the SIM card and save data directly on the phone or cloud account. So, no data from the SIM card can be recovered in this scenario.
Will my replacement SIM card have the same number?
Your replacement sim will come activated and set up with your existing number, so all you need to do is insert it into your device.
How do I know if my Globe sim is expired?
The easiest way to check the status of your prepaid sim card is by inserting your SIM to any mobile phones and if your prepaid SIM can still received signals or received a text message, your prepaid sim card should still valid.
Can I use my Globe SIM abroad?
Can I use my Globe Prepaid SIM abroad? Yes, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad.
Why is my globe SIM not working?
Try to restart your mobile phone by turning it off and on. 2. Try to switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection.
Can I get my old mobile number back?
Yes, you may revive your old number if it was deactivated for justifiable reasons by simply giving the required information and filing for number ownership. If the number is still available, your service provider will reactivate it for you.
How can I fix my deactivated SIM?
If your SIM card is inactive, you’ll need to contact your mobile service provider to have it reactivated. This can usually be done by calling their customer service line or visiting a retail store location.
How long will SIM gets deactivated?
Incoming & outgoing services will be barred. If you don’t recharge for 6 months, it may be permanently deactivated & given to another subscriber.
How do I access my SIM card data?
On an Android, you can go to Settings > About Phone to see your SIM’s status and info like your phone number, roaming info and more.
Do I have to get a new number if I lost my SIM card?
Replacing your SIM, you can keep your same number. Just request that when getting the replacement SIM and have them activate it with your number or send it to you unactivated and then call Customer Care to have it activated with the number on the phone that is lost.
Can I get another copy of my SIM card?
You can easily request for a SIM replacement if it is defective, lost or stolen or if you would like to upgrade to an LTE/5G SIM.
Will I lose my number if I get a new SIM card?
Your phone number follows your SIM card This means that whatever phone you put your SIM card in will then have your phone number ‚Äì as long as it’s unlocked, of course.
What happens if SIM is not used for 3 months?
If a local SIM card is not used for a long time, it is blocked (suspended). For example, a local SIM card will be suspended if there is no top-up or call/SMS/data activity recorded for several months or a year.