You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.
Where to file complaint against Internet service provider Philippines?
Hi. Should you wish to file a complaint, we highly recommend getting in touch with the National Telecommunications Commission to properly facilitate your concern. Kindly send your complaint to consumer@ntc.gov.ph. Thank you.
How do I email a complaint to NTC?
Complainant may also file the complaint through our official email address @ ntc_vii@yahoo.com stating among others the nature of the complaints and attachments of documents, if needed.
Who is the owner of Globe Telecom?
The company’s principal shareholders are Ayala Corporation and Singtel. It is listed on the Philippine Stock Exchange under the ticker symbol GLO and had a market capitalization of ‚DZ363 billion as of the end of August 2021.
How do I complain to Globe Telecom Related Questions
Who regulates Globe Telecom?
Globe IA governs its internal audit activities in conformance with the IIA’s Code of Ethics, and Globe’s Code of Conduct. The CAE is responsible for overall conformance with the Standards.
What is the weakness of Globe Telecom?
Weaknesses of Globe Telecom Lack of Diversity: The lack of diversity arises because the primary focus of Globe has always been the domestic market.
Who can you complain to about an internet provider?
So, although you won’t get a direct resolution to your specific issue, complaining to Ofcom can help in holding your provider accountable. You can get in touch with Ofcom by calling its advice and complaints line on 0300 123 333 or 020 7981 7040.
What government agency regulates telecommunications Philippines?
The National Telecommunications Commission (NTC; Filipino: Pambansang Komisyon sa Telekomunikasyon) is an attached agency of the Department of Information and Communications Technology responsible for the supervision, adjudication and control over all telecommunications services and television and radio networks …
How do I file a consumer complaint in the Philippines?
Download and fill out the Consumer Complaints form. Email to consumer@erc.ph or submit to: 12/F Exquadra Tower, 1 Jade Drive, Ortigas Center, San Antonio, Pasig City, Metro Manila, Philippines.
How do I send a complaint email?
Identify and label the addressee. Before you write the email, identify who exactly needs to receive your email. Describe the issue. Attach supporting documentation. Explain the impact. Name your resolution desires. Make final formatting edits.
How can I write a complaint letter to Telecom?
I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).
Does filing a complaint with the FTC do anything?
The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.
Is Globe Telecom a good company?
Is Globe Telecom a good company to work for? Globe Telecom has an overall rating of 4.1 out of 5, based on over 841 reviews left anonymously by employees. 90% of employees would recommend working at Globe Telecom to a friend and 83% have a positive outlook for the business.
How to email Globe Telecom?
Globe Customer Service email address: talk@globetel.com.ph.
Where is Globe Telecom main office?
Globe Telecom
Is Globe regulated by the government?
As a publicly-listed company, Globe complies with regulatory requirements, rules, regulations and applicable laws as well as adopts good CG in its business and operations.
Who is the chief strategy officer of Globe?
Nikko Acosta – Chief Strategy Officer (Globe Group) and Group CEO (Ad Spark Holdings, Inc.)
What is Globe Code of Ethics?
GLOBE ART POINT’S CODE OF ETHICS & SAFER SPACE GUIDELINES to treat every individual with dignity and respect; to be responsible, transparent and accountable for all of our actions; to be willing to improve the accountability, transparency, ethical conduct and effectiveness of our actions.
Why is Globe always slow?
Too many connected devices slow down your connection. Device Memory: Running many apps may slow down your device. Close those not in use. Device Storage Space: Your device might be slowing down due to limited memory.
How reliable is Globe fiber?
Globe’s fiber technology is a practical solution that guarantees reliable internet connectivity even in areas where cell sites or towers can’t be built. Unlike old DSL connections that rely on electrical alternatives, this connection uses light to send and receive data signals instead.