1. Restart your mobile phone by turning it off and on. 2. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection.
How can I email Globe at home?
Globe Customer Service email address: talk@globetel.com.ph.
How can I report my lost Globe prepaid SIM card?
Call 0277301000 and select Report Lost Phone/SIM.
What is the USSD code for Globe?
What is Globe *143#? *143# is a user-friendly self-service menu. This service allows you to get information on promos and offers, quickly and easily!
How to fix no service Globe SIM card Related Questions
How do I call Globe customer service from overseas?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212.
How to activate Globe roaming when already abroad?
To register, text ROAM SURF 2199 to 8080 or dial *143# and choose Roaming & International. You may also register via the GlobeOne app.
How do I call Globe customer service?
No need to worry about how to call Globe’s customer service as it is now accessible in a few simple steps. Use Globe’s digital assistant by dialing 211 using your Globe mobile or 808 with TM. But if you prefer to air your concerns via landline, don’t worry. Just dial 02-7730-1000 to get started.
How do I request a repair from Globe?
STEP 1: Open your GlobeOne app, tap “More”, and then tap “Help”. STEP 2: Tap “Make account changes”, and then tap “Okay” to proceed. STEP 3: You will be directed to Facebook Messenger to talk to Gie of Globe. You will be guided by Gie on how to proceed.
How do I connect to Globe?
Plug in and connect to your modem’s SSID via WiFi. Visit http://192.168.254.254/ to access the modem dashboard. Click log-in on the upper right of the screen. Enter username and password found at the back of the modem.
Can I still reactivate my Globe SIM card?
Terminated Globe Prepaid SIM cards will not be reactivated and mobile phone numbers assigned to such cards cannot be reacquired. You must purchase a new Globe Prepaid SIM Pack to avail of the Prepaid Service.
Can I get the same number if I lost my SIM?
Can I change SIM card and keep the same number? Yes. Replacing your SIM, you can keep your same number. Just request that when getting the replacement SIM and have them activate it with your number or send it to you unactivated and then call Customer Care to have it activated with the number on the phone that is lost.
How do I reactivate my expired SIM card?
How to reactivate an expired SIM card? Almost all telcos don’t offer any service that lets you reactivate an expired SIM card. Still, there’s no harm in trying, as you can try reaching out to them via their customer service hotlines, email, social media pages, and other platforms.
How can I activate my Globe SIM?
Access the SIM registration website. Enter your 10-digit mobile number (ex. If eligible to register, you’ll receive a One Time Pin (OTP) text message on your mobile phone. Enter the 6-digit OTP on the registration website.
How can I check my Globe balance abroad?
Dial *143# on your Globe mobile phone and press SEND or CALL. Balance inquiry is free of charge and is available 12 times per day. Great! It helped me!
How can I check my Globe SIM?
If you have just bought a new SIM, you must register it to activate it and begin using it for call, text, and data services. For Postpaid and Platinum customers, you can now confirm your SIM Registration by texting SIMREG to 8080.
How do I call the Philippines from the USA using a Globe?
There is no special prefix needed! Just dial <00>
Can I use my Philippine SIM card in another country?
The Filipino Prepaid SIM Card is the most convenient and economical solution for staying in touch. Chat to your friends and family back home by easily connecting to a local Smart Gold or Globe Telecom network. Your SIM can also be used in over 210 countries across 340 networks.
How can I use Globe data abroad?
Once abroad, you can register to Roam Surf via via GlobeOne or GCash App, or dial *143# and select MyAccount > Roaming & Intl > Roaming > Data Roaming Promos.
Can I activate the international roaming service after reaching another country?
Your phone will have to be restarted for your request to be processed. However, if you want to use IR service only in the below listed 100+ countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins.
How can I activate my roaming outside in the Philippines?
Text ROAM ON to 333 before you travel. When back in the Philippines, text ROAM OFF to 333 to subscribe to local offers.